Frequently asked questions by clients
No not at all, in some cases for warranty purposes I recommend you source the products directly for me to install.
No the products shown on site are ones I have used very successfully in recent months, I you require a specific make that can be arranged
My service area is only a guide; It may be possible for me to still visit you by arrangement. I do also have a list of colleagues across the country who may also be able to visit. I suggest giving me a call and we can go from there.
Unfortunately I do not recommend anyone moving phone lines other than BT or provider; if it is an internal move this may be possible. Give me a call and we can discuss what is required.
No the consultation fee is a one off; If work is required you only pay for the equipment and an hourly rate for work carried out. I am only too happy to discuss your needs over the phone at no charge, so give me a call.
This is the best time for you to contact me, I can assist with the planning and room layout to optimise your office space, not only can I setup your network I can also advise and source all your office equipment including, computer, work station, printer, storage or backup devices. Give me a call to discuss your needs.
Yes certainly, give me a call to arrange a home visit.
Yes there are solutions available to solve your issue. Call me to arrange a home visit.
The £25 consultation fee is a maximum fee for the 25 mile radius within which I work; there will be a fee payable but at a reduced rate. Give me a call to discuss your needs.
Unfortunately my service is just that a “service” I cannot guarantee products purchased from 3rd parties. If I have sourced the device for you and it is still within the manufactures warranty I will arrange the replacement. However a further installation fee will apply.
However if my installation is at fault I will rectify the issue FOC.
Yes certainly, give me a call with the make and model and to arrange a home visit.
Yes I also provide a PC repair service, give me a call with the make and model and to arrange a home visit.
Yes I also provide a PC update service, give me a call with the make and model and to arrange a home visit.
Yes certainly, give me a call and tell me what kit you have and to arrange a home visit.